Equip professionals with the emotional resilience, adaptability, and self-awareness required to thrive in dynamic and high-pressure environments.
EMOTIONAL INTELLIGENCE
• Understand self-regulation, self-motivation and empathy • Understand, use and manage your emotions • Managing emotional breakdowns • Relate emotional intelligence to the workplace • Balance optimism and pessimism • How to avoid emotional hijacks and emotional judgements
MANAGING STRESS
• Identify the best approach to a stressful situation – alter, avoid, accept • Understand what lifestyle elements you can change to reduce stress • Use routines to reduce stress • Use environmental and physical relaxation techniques • Use a stress log to identify stressors and create a plan to reduce or eliminate them
ADAPTABILITY
• Overcoming fears to let go off • Knowing how to make the trade-offs • Understanding the psychology of discomfort • What holds adaptability back • The adaptive mind • Driving change
INTERPERSONAL RELATIONSHIPS
• Understand the difference between hearing and listening • Understand how non-verbal communication can enhance interpersonal relationships • Practicing empathy • Small talk and social mannerisms • Creating mutual bonds
DRIVING CHANGE
• Anticipating need for change • Mobilizing commitment for change • Change management process • Overcoming barriers • Changing systems and processes • Communicating change • Sustaining change
WORK ETHICS
• Define and understand ethics • Understand the benefits of ethics • Create strategies to implement ethics at work • Recognize social and business responsibility • Identify ethical and unethical behavior • Learn how to make ethical decisions and lead with integrity
EXECUTIVE PRESENCE
• Concept of power impressions • Concept of power speaking • Concept of power thinking • Concept of power networking
SELF AWARENESS
• Course 1 – Personality Styles – MBTI • Course 2 – Leadership Styles – DISC • Course 3 – Team Styles – Belbin • Course 4 – Conflict Styles – TKI • Course 5 – Managing Styles – Managerial Grid • Course 6 – Relationship Styles – Jo Hari Window • Course 7 – Adaptive Leadership Styles – Flexibility Index of Situational Leadership