Manufacturing

Problem Statement

How to improve training and development impact and increase employee engagement

Key Challenges

  • Loss of market share
  • Technical skills unable to keep pace with technical improvements
  • Huge resistance from company union

Audience and Duration

  • 3 level interaction:
    • Leadership level
    • Plant managers
    • Plant Workforce 1 year

Intervention Introduced

  • Assessment center developed and customized to measure competencies outlined by the organization
  • 360 degree review process integrated with assessment center
  • Career development workshops with one on one coaching

Outcomes

  • Reduction in conflicts and grievances from the plant floor
  • Improved feedback delivery and reception
  • Leaders seen as “Walking the talk”
  • Improved inter team communication and openness to learning
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