IT/ITES

Scenario

How to create a culture of empowerment and enable effective downward delegation

Key Challenges

  • Micro managing from upper management
  • Lack of decision making ability in lower levels
  • Leaders involved in transactional business rather than strategic development

Audience and Duration

  • Junior, middle and senior managers, 4 months

Intervention Introduced

  • Analysis of empowerment index
  • Critical evaluation of authority and empowerment priorities
  • Systemic changes enabled through HR

Outcomes

  • Culture change, system change and education of stakeholders on empowerment.
  • Scaling up of empowerment and authority indices
  • Year on year validation of established system
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