Enable professionals and leaders to communicate, collaborate, and lead effectively in virtual and remote working environments.

CRUCIAL CONVERSATION
• Improving relationships • Driving business impact • Managing high stake situations • Create a trusted environment • Managers will be able to balance firmness and friendliness • Managers will be able to create a safe environment to talk frankly and openly • Managers will learn to converse on difficult and contentious issues

CROSS CULTURAL SENSITIVITY
• Being culturally sensitive • Managing subtle micro inequities of culture • Enhancing professional credibility • Managers will be able to appreciate the core elements of cross culture working • Managers will be able to understand how culture environment has a direct bearing on business outcomes • Managers will learn what to do in various situations related to cross culture working

VIRTUAL COMMUNICATION AND COLLABORATION
• Understand how to communicate and connect with teams in a virtual manner and overcome the challenges that virtual working poses to teamwork • Managers connect in a virtual environment and overcome barriers • Managers use probing skills to create a high connect and understanding • Managers drive consensus and collaboration even while physical contact is not possible

EFFECTIVE VIRTUAL PRESENTATION
• Understand various facets of designing, delivering a presentation and managing audience in a remote working environment • Managers will learn to project professionalism through body language and verbal manners • Managers will learn to use technology to persuasive advantage • Understand B.O.M.B.E.R. B style • Understanding the flow, structuring the message and delivering effectively • Select presentation delivery methods – verbal and non-verbal communication skills, on camera / off camera etiquettes that impress

LEADING VIRTUAL AND REMOTE TEAMS
• Understand how people managers can drive engagement, team effectiveness and strong tracking of performance outcomes • How to make virtual work sustainable and scalable with time • How to manage self effectiveness in virtual working, like managing relationships, time, planning and prioritizing • Managing team working and their performance with remote supervision

ADVANCE VIRTUAL PRESENTATION
• Understand how to generate credibility and trust while delivering presentations over a virtual environment • Presence of mind, grabbing attention of the audience, demonstrating passion and communicating with conviction • Understanding the flow of the presentation, structuring the message, articulating the message, preparation for effective delivery, handling difficult questions and engaging the audience throughout