IT/ITES, Education/Consulting

Scenario

One of the ‘Big 4’ IT services brands worldwide was facing a challenge with creating an implementable culture of integrity and fraud prevention

Key Challenges

  • Loss of faith in organization due to fraudulent cases
  • No written culture or induction process on fraud management
  • New fraud management structure

Audience and Duration

  • Coordination between India and US offices of organization

Intervention Introduced

  • Complete design and implementation of Fraud Management system, along with cultural integration of integrity and ethical business practices

Outcomes

  • Clearly defined Fraud Management structure and process for the entire organization
  • Fraud management champions created at multiple levels
  • Ethical business practice training integrated with employee induction
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